Our Process

Even if it’s your first time hiring a landscape company, our professional designers will guide you through the process, start to finish. Each project starts with a call to our main office, where your contact information and a simple description of your project will be collected. Your request will be directed to the designer/estimator best suited to your project. You can expect a telephone call within 3 business days from that person to gather more detailed information regarding the size, scope, and budget of your outdoor project.

Your designer will be able to answer any initial questions you may have and give you a rough idea of the timeline to schedule and complete the work. They will also be able to determine if a full-color, digital depiction of the proposed project needs to be completed and share any fees associated. Good design work takes skill and time but allows you to visualize how your space can look when work is complete.  A full design rendering is not necessary for all projects; some may require only a basic estimate, which we will gladly provide free of charge.

 The next step is to schedule an on-site consultation for the designer to see the area and take measurements. It is helpful if all decision-makers for the project can be present to discuss needs, wants, concerns, and ideas. Sharing your favorite colors and smells, plants you want to include or avoid, how and when you expect to use the area and any other details you can think of helps the designer get a feel for your personal style and dreams for your space. It may take several weeks to compose this information into a visual design and an itemized estimate, which are usually sent via email for you to review and consider.

You can then reach out to the designer to ask questions, request simple changes and arrange to see samples of proposed materials. Once you are satisfied with the design and price of the project, the designer will fit your project into our schedule. This may be within a few weeks, or several months out, depending on the season, size and scope of your project and our existing workload. A deposit is required prior to onset of work to secure your spot and purchase materials.

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